We respect your privacy
Raise the Roof Benalla Inc. respects your right to privacy and is committed to safeguarding the privacy of our venue users and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). The policy sets out how we collect and treat your personal information. "Personal information" is information we hold which is identifiable as being about you. This includes your name and contact details.
Collection of personal information
Raise the Roof Benalla Inc. will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
You may provide basic information such as your name, age, address, contact details, horse’s name, club membership details and association membership details.
Online payment is handled by Eway, Raise the Roof will only provide the amount required and your reference number to Eway. Eway will only return the receipt for payment. At no time are any Credit Card details managed or transferred by Raise the Roof.
How we collect your personal information
Raise the Roof Benalla Inc. collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in the Privacy Policy.
Use of your personal information
Raise the Roof Benalla Inc. may contact you by email, sms or telephone.
Disclosure of your personal information
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.
Security of your personal information
Raise the Roof Benalla Inc. is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Access to your personal information
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at raisetheroof3@gmail.com
Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to raisetheroof3@gmail.com. We take complaints seriously and will respond shortly after receiving written notice of your complaint.
Changes to Privacy Policy
Please be aware that we may change this Privacy policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.
Website
When you come to our website (raisetheroofbenalla.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Cookies
We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this will prevent you from creating orders on our website.
Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Raise the Roof Benalla Inc. is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.